Frequently Asked Questions

Please contact us if you cannot find an answer to your question.

When Should I place my Fuel Order?

Notify our Office when your tank level is at 25% - This will give us time to work you into our regular delivery schedule

Do you rent home heat Propane Tanks?

Absolutely! Via our WMS side of the company, our tank rentals annual cycle starts April 1st of every year. If you start renting anytime after April 1st your invoice will be prorated to the actual timeline.

How can I pay my Bill? And is it in Canadian Funds?

We accept Cash, Cheque, Visa, Mastercard, bank transfers and E-transfers. Our billing is done in Canadian Funds.

Do you offer Emergency service if I forgot to check my tank?

Yes we do. If we have to pull someone in afterhours or make a special trip there can be a fee depending on where and when this occurs. This is a case by case basis and we will work it out together.

Do you offer barge services on Lake of the Woods?

We offer the largest barge service on Lake of the Woods. NON oxy gas, diesel and propane of course but also hauling services, septic, dock and so much more. If its on the lake we can help.

Does HHF provide services outside of NW Ontario?

100% Yes! With our network access HHF is proud to offer North America wide bulk fuel delivery services. Work with your account executive on the details and we can make sure you have the fuels you need so no downtime. Multi fuel Locations "1" supply partner to keep it simple and organized so you have one less thing to worry about.